Remote Deposit is Coming to ING Direct in Spring 2012

UPDATE: ING Direct is now Capital One 360

I got a fantastic email from ING Direct today. If you don’t know, ING Direct is being acquired by Capital One. Not everyone is ecstatic about the change. After all, who wants to be part of a big bank? One of the things I love about ING Direct is their excellent customer service, which many big banks lack.

In today’s email to customers alerting them to the change (hint: not much is changing, at least in the short-term), there is an interesting nugget about a big change that I’ve been waiting a long time for.

Coming in Spring 2012, ING Direct customers will have access to CheckMate, their new remote deposit service. This means customers will be able to deposit checks to their ING Direct accounts from their computers or mobile devices.

I’ve been waiting for this feature for a long time now. It was promised about a year ago, but I assumed that getting acquired by Capital One would push off this much anticipated service even further. However, they pleasantly surprised me this time, and having the ability to do all my checking from the comfort of my own home is a huge plus.

Remote Deposit will complete ING Direct as a bank for me. A few months ago, they allowed people to get paper checks instead of having to mail them in. They are so close to becoming a bank I can use full time.

I’ve wanted to close my Bank of America account for a long time now (they only have one redeeming quality), but I didn’t have a convenient way to deposit checks. When this service arrives sometime in the next few months, I don’t think I’ll have a reason to keep my Bank of America checking account anymore (and I definitely don’t have a BOA savings account!).

While ING Direct has been my primary bank for over 2 years now, it hasn’t been my only bank. I’ve had to go through the lengthy process of depositing a check at a Bank of America ATM, transferring it to my ING Direct account, and waiting several days for the transfer to clear. Waiting several days for your money isn’t ideal, so this is much welcome news for me.

Readers, am I silly for being this excited? What’s your favorite bank perk right now?

7 Responses to Remote Deposit is Coming to ING Direct in Spring 2012

  1. Marianne says:

    Cool- I wonder if Canada will get this feature too? I love banking with ING and blogged about it here:
    In our case we are very lucky to have an ATM that ING uses just a block from our home. It just so happens that 1 of our other banks (we use banking products from three different banks) also uses the same network of ATMS. This is all very convenient!

  2. Kendra says:

    I do the exact same thing you do – I have a bank of america account just to be able to physically go to a bank and deposit checks and then transfer them to ING Direct. It would be nice to deposit a check from home.

  3. Jenna, Adaptu Community Manager says:

    I’m with a local credit union, so the perk is that my money stays within my community!

  4. Emily @ evolvingPF says:

    Wow, I had the same setup as you for a number of years – a BoA account for the check deposit and (more convenient geographically) ATMs while my primary banking was with ING Direct.

    We actually bank with Ally now and they recently implemented remote check deposit, which has been awesome. We literally haven’t transferred money in or out of our BoA account in months. I want to close the account but my husband is reluctant – maybe we’ll do it the next time we move.

  5. Mal says:

    I also use ING for virtually everything, but will keep the local bank for the occasional notary service, since its free anyways.

  6. annoyed says:

    ING’s Checkmate upload didn’t work for me and they were indifferent when I tried to complain. I guess they’re putting money that should go into fixing it and making it work into PR to attract more deposits.

  7. Oakley goggles says:

    in or out of our BoA account in months. I want to close the account but my husband is reluctant – maybe we’ll do it the next time we move.

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