Category Archives: Money Stories

Why I’m Not Upgrading to the iPhone 4S

When I had a chance to get an iPhone 3G S about a year and a half ago, it was a no-brainer to me. I wanted the new phone with the coolest features, even if it came at the cost of a little lifestyle inflation. The cost would be offset and then some, so I was getting the iPhone for free.

Then, it came time to upgrade to the iPhone 4. Again, it made a lot of sense. It was a significant upgrade, and more importantly, it didn’t cost me a dime. Actually, I made money, even though it was a lot of hassle.

Now, the iPhone 4S has been released, and guess what? I’m not getting it this time.

There’s a little pressure because everyone likes the latest gadgets and there are certainly some nice features that I’d like to have. But the desire just isn’t there for me. I don’t think it’s a wise purchase and burning through an upgrade on our family plan for it doesn’t seem like the best decision.

Sure, I could probably sell my iPhone 4 for $350 and buy the iPhone 4S for $200, but that would mean using an upgrade, something that we’re saving up for. If something were to happen to one of our phones, we’d be on the hook because I think cell phone insurance is a scam. Phones are getting more expensive to replace, so having an upgrade is a priority at the moment.

Add in the fact that while the improvements to the phone are nice, they aren’t groundbreaking. The screen is just as clear (something I valued during the last upgrade), it’s the same size, and the camera has been working well for me so I don’t see an immediate need to get something better just for the sake of getting something better.

For me, the value just isn’t there. I’ve been very frugal with my iPhone, and right now, my iPhone is perfect for me. Since there’s no burning desire to get something new, I guess I’ll wait for the iPhone 5 and evaluate whether its features are worth it.

Try Multiple Solutions to Solve A Problem

Last month, I took a trip to Oxnard, CA for a weekend getaway. I was about to book a room at the Hampton Inn (owned by Hilton) overlooking the harbor when I saw a promotion on their page, get the 3rd night free. Well, we were only going to go for 2 nights, but how can we not extend our trip if it’s absolutely free?

I clicked on the link, entered our trip details, and took the cheapest available option, which came out to about $130 including taxes for each night. The price included the 3rd night, so I called the hotel for clarification, and they said that upon checkout, they would credit back to my account.

The weekend was absolutely fantastic: we spent a day at the beach, went bike riding, and listened to a concert in the park from our balcony.

Sunday rolled around, and as we set out on our way for a wine tasting and lunch on the way back, I checked out of the hotel and requested my extra $130 back.

The only problem was that they didn’t see the promotion on my account. I spoke to the manager, and she wouldn’t adjust it for me since I booked it online and she said she didn’t have the power. I would have to speak with Hilton to try and get my money back.

Frustrated, I left, hoping that this wouldn’t ruin my weekend. As soon as I got home, I called Hilton and explained the situation. They told that even after clicking on the promotion, I should have selected the normal, higher rate in order to get the promotion added to my account.

Well, that sucks. I paid more for the 3 night stay than I would have had I selected a higher rate and gotten the 3rd night free. No fair! Obviously I wanted them to credit me the $118 difference.

I believe that the website was a little deceptive and didn’t give clear instructions about how to book the 3rd night free promotion. I specifically asked for clarification before booking, so I wanted Hilton to acknowledge that their employee had made a mistake in talking to me on the phone and that they should be responsible for her actions.

Calling didn’t work, so I tried two different avenues: I complained publicly via twitter and I filed a report with the Better Business Bureau. I meant business, I had been misled, and I should not have been charged as much as I had been.

Nobody voluntarily pays more for the same product. I wanted to get the rate people who didn’t make a “mistake” on their website would have gotten.

With all my complaining, getting the full $118 seemed like a lost cause, so I focused my efforts on getting back the extra money that I paid over the lowest available rate, which was about $85.

I got a fairly quick response to my twitter complaint and after a few back and forth responses, I got an email saying that they were indeed going to credit me back my $85, the extra portion that I probably shouldn’t have paid.

While I did get a response after filing the BBB report, it came about a week later, and I once again I asked for the full $118 credited back. Unfortunately, I didn’t get my wish and ultimately they decided that the $85 was enough and my hassle shouldn’t be compensated.

Rarely will one avenue work for every problem you have, which is why I tried 4 different options. I spoke to the manager, I called, I tweeted, and I filed a report.

By reaching out in all sorts of directions, I put my eggs in different baskets, hoping that one would work out positively. Because sometimes just one friendly response is all it takes to save $85.

Saving Money on Gas Isn’t Always Worth It

There’s an ARCO gas station right by my office that has the lowest advertised prices in the area. It’s always at least 2-3 cents cheaper than the next best place and a solid 7-9 cents lower than what I can find close to home.

The funny thing is that even with the great price, the ARCO station is not my first choice when I fill up at.

Why?

It starts with the 45 cent charge for using a debit card. That sucks and adds another 3-4 cents per gallon each time I fill up.

So why not just pay in cash and get the best rate? Because remembering to take cash out of the ATM each week just to have a bunch of change in my car does not appeal to me!

Even when paying with cash, I still think the smart move is to avoid the station. I’ll use an example to show you why:

At the ARCO station, gas is $3.69 (and 9/10ths of a cent, everyone seems to forget that that means the price is much closer to $3.70 than $3.69) while the 76 station 3 blocks away sells gas for $3.71 (and 9/10ths).

Paying with cash for 12 gallons at the ARCO station costs $44.39 while the debit transaction at the station costs $44.84, a true rate of $3.736, so about 3.5 cents more per gallon.

At the 76 station, 12 gallons cost $44.63, which is better than the cost of using a debit card to pay at the ARCO station.

But there’s one more advantages to going with the 76 station: you can use your credit card, which for me means 1% rewards (and maybe more for you!).

When factoring in the rebate I’ll get, the price drops to $44.18 for a true price of $3.68, even cheaper than the cash price at ARCO!

There are two lessons to be learned here:

1. We’re talking about very small amounts of money. It’s about 15 cents, so maybe a dollar a month at most. Not really a budget buster in my book. Don’t sweat it, choose the station that’s most convenient.

2. Be aware that things aren’t always the way they seem. Sure, cheap gas is great, but guess what? Advertisements aren’t always so cut and dry. The “cheapest” gas wasn’t really so, and when you add in the hassle, it’s actually a much worse deal!

Readers, do you always go with the cheapest option for gas? Would you pay in cash to save 20 cents or is the hassle not worth the savings?

My First Car Buying Experience

When I moved to Los Angeles, I had no apartment, no car, and no job.

Well, we can cross car off of this list, which will help me get around and find the other two!

This is my first car, I had very little experience in car-buying, and I still can’t help you find buy a new car because I have no experience.

However, after buying a used car, I can tell you a bit about my process.

I was looking for a foreign car, the newer the better, with as few miles on it as possible, and I wanted to keep the price low. Obviously, those requirements can mean a lot of things to different dealers, so I had to set some limits. Nothing older than 2003 and nothing over 70,000 miles. The biggie, was keeping the price under $9,000.

I love negotiating, so I was a little excited to start the process, but I also knew the reputation of used car dealers, so I wasn’t ecstatic about having to negotiate against these types of people.

My first instinct was to have someone else do my work for me. I wanted to use an auto-buying service to get my vehicle. The way it works is that you pay an up-front cost, give them your specific requirements, and they contact dealers for you, delivering the car for you. This eliminates the private dealers that you may find on craigslist, but it also saves a lot of time looking at cars and leaves the work to an expert, which can be nice if you know nothing about cars.

Still, I figured with all my free time, I should probably be doing this myself, for practice if for no other reason. I went online, found several used car dealers in the area that had reasonable prices, and started visiting some dealers.

The first few were underwhelming with high prices, and I figured out that fees were going to add another 10-11% to the price, so I’d either have to go with a lower quality car, more miles, or increase my price point. Over the past few years, fewer people have been buying new cars and more people want to save by buying used, so there’s been a lot of demand but lower supply. As a result, the cost of used cars has skyrocketted as much as 25% over the past year.

I found a few cars that peaked my interest, and one dealer in particular had great prices. Why? Because he was selling cars that had salvage titles. What this means is that there enough damage to the car at some point that an insurance company determined that the price to fix it would be higher than the value of the vehicle. The dealer took these cars in, fixed them up, and then resold them. No warranty, just drive it off the lot and it’s yours.

Now, not all salvage title vehicles are lemons. In fact, Lauren bought a car 5 years ago from this same guy and her car is still in excellent condition. I wasn’t totally opposed to a salvaged vehicle, but I wanted to learn more details about the type of damage, and of course, I prefered to deal with a car that I knew wouldn’t need much work for at least a few years.

After about two weeks of looking at cars, I narrowed down my search to a few cars. On Thursday evening, I test drove a 2006 Nissan Sentra. It was nice, but needed a few fixes, including tire alignment, which made the car shake a little when driving. Still, it was the best deal I had seen, so I planned on negotiating a little more the next morning and getting the problems fixed.

There was one last car I was interested in, a 2007 Hyundai Elantra, so I drove out about 45 minutes to the dealer and took a look at the car. I wanted to be sure of my purchase instead of possibly regretting it. When I got there, I test drove the car and absolutely loved it. It was a smooth drive, a reasonable price, and a clean record. If I could negotiate a little on the price, I was going to drive it home.

After some back and forth with the salesman and some uncomfortable silences, we agreed on a final price of $10,550, about $1,000 off the sticker price. And now I’m the proud new owner of a car!

Readers, do you remember your first car buying experience?