Comments on: Bank of America Responds…Far Too Late

By: Khaleef @ KNS Financial

Khaleef @ KNS Financial — Sat, 19 Jun 2010 22:28:43 +0000

I went through something similar to this with my small business account at BoA. Since my cash flow is so infrequent (coming mostly from tax preparation), they gave me an account that waives the fees if you use the check card once per month. However, I was getting charged fees in months that I clearly used the card – it would even be on the statement. After several “errors” in a little over a year, I finally moved my account to Capital One – they have a “no fee” small business checking account.

By: Budgeting in the Fun Stuff

Budgeting in the Fun Stuff — Fri, 04 Jun 2010 20:36:25 +0000

I’m glad you stuck with it and got what you were owed!

I’m seeing stories like this all over the personal finance blogs I read…I now need to avoid BOA, Chase, Fedex, and a bunch of clothing stores, lol. Sadly Chase is still our brick and mortar bank out of laziness, but ING gets all our money.

By: Daniel

Daniel — Fri, 04 Jun 2010 04:04:23 +0000

@Financial Samurai, There’s actually only one reason I still use them: My roommates and I transfer money around frequently, so until they switch too, it’s far more convenient for everyone. Soon I hope to be completely done with them. Closing my account will be so, so sweet.

By: Financial Samurai

Financial Samurai — Fri, 04 Jun 2010 03:52:48 +0000

This is the problem with big arse organizations. They don't have time for their customers. I recommend checking out your local banks or boutique banks. They give way better service and personalized attention. .-= Financial SamuraiÂ´s last blog ..Only The Poor or Super Rich Say, â€œMoney Canâ€™t Buy Happinessâ€ =-.

By: Evan

Evan — Fri, 04 Jun 2010 01:52:51 +0000

Wow good for you for keeping up I would have completely forgotten about the 25 bucks! .-= EvanÂ´s last blog ..People Who Refuse to Change What Makes them Miserable Makes me NUTS =-.

By: Peter

Peter — Thu, 03 Jun 2010 17:48:16 +0000

Yeah, it seems like they only get their act together after you jump through hoops, make a hundred phone calls and spend way too much time doing something you shouldn't have to. At least they gave you the credit, and gave me a gift card for the trouble, right? .-= PeterÂ´s last blog ..Should I Pay Off My Home Mortgage Early Or Invest? =-.

By: Elle

Elle — Thu, 03 Jun 2010 11:59:36 +0000

We've had the same run around with Bank of America years ago. It was the motivation for us to try out ING Direct. With all the competition out there, bad customer service is insane. I hope you enjoy ING! .-= ElleÂ´s last blog ..How to Pack Effectively for Vacations =-.